Returns & Exchanges

At Murdock, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for unopened and unused products. If your order doesn't meet your expectations, we are here to help you find the perfect alternative or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your Murdock account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Securely

  Place the unused items back into their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund

  Once our quality control team inspects the returned beauty products, your refund will be processed back to your original payment method within 5-7 business days.